Privacy Policy
Last updated: 24 October 2026
This Privacy Policy explains how COMZAL DMCC (“COMZAL”, “we”, “us”) handles personal data when you visit comzal.com or contact us. We process personal data in accordance with applicable data protection laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
1. Who is responsible
COMZAL DMCC, Unit No. 3501, DMCC Business Centre, Level 1, Jewellery & Gemplex 3, Dubai, United Arab Emirates. Email: info@comzal.com.
2. Personal data we collect
- When you contact us by email: your name, email address, company, and any information you include in your message.
- When you visit the website: technical data that your browser sends automatically, such as IP address, date and time of access, pages requested, browser type and operating system. This data is recorded in the server logs of our hosting provider.
This website has no contact forms, user accounts or newsletter sign-up, and we do not use analytics, advertising or social-media tracking tools.
3. Cookies
This website does not set any cookies on your device and does not use analytics, advertising or other tracking technologies. If this changes, we will update this Privacy Policy before any non-essential cookies are used.
4. Why we use personal data
- To respond to your enquiry and to communicate with you about corporate matters, partnerships and business collaboration.
- To operate, secure and maintain the website, and to detect and prevent misuse.
- To comply with legal and regulatory obligations.
We process personal data on the basis of your consent when you contact us, to take steps at your request before entering into a contract, for our legitimate business interests (such as website security), or where required by law.
5. Who we share personal data with
- Service providers that support us, such as our website hosting provider and our email provider (Microsoft 365). They process data on our behalf and under appropriate confidentiality obligations.
- Our group companies, where your enquiry relates to their products or services.
- Authorities, where we are required to do so by law.
We do not sell personal data.
6. International transfers
Our service providers may store or process data outside the United Arab Emirates, for example in the United Kingdom or the European Union. Where this happens, we take reasonable steps to ensure that your personal data receives an adequate level of protection.
7. How long we keep personal data
We keep email correspondence for as long as needed to handle your enquiry and our business relationship, and afterwards only as long as required for legal, accounting or record-keeping purposes. Server log data is kept by our hosting provider for a limited period for security purposes.
8. Security
We use appropriate technical and organisational measures to protect personal data, including encrypted connections (HTTPS) for this website.
9. Your rights
Subject to applicable law, you may request access to your personal data, its correction or deletion, restriction of or objection to its processing, and a copy of your data. You may withdraw your consent at any time. To exercise these rights, contact us at info@comzal.com. You may also lodge a complaint with the competent data protection authority in the United Arab Emirates.
10. Changes to this policy
We may update this Privacy Policy from time to time. The current version is always available on this page, with the date of the last update shown above.